Parking in the car park is free for Lakeside Village shoppers only. The size of our car park means that we simply cannot accommodate parking from non-shoppers.
At busy times, enforcement officers patrol the car park and anyone seen to be parking and leaving the site could be given a ticket. They will also ensure that people are only parking in the clearly designated parking bays and not abusing the disabled and parent and child spaces.
You can find a telephone number for each store on their individual store pages. Unfortunately, we cannot transfer calls from the Management Office to individual stores.
If you think you may have lost or left something at Lakeside Village, please contact our Security Team on 01302 366444 (press 2 for security).
Yes. Wheelchairs are available to hire for free.
Please contact security to access a wheelchair. Security is located in the indoor Guest Services area. Press the buzzer by the double doors next to the cash points and Security will be on hand to assist you.
We have a free indoor soft play area for children under 5 years old and a free outdoor playground.
We also have a family bathroom available that has a standard and smaller toilet for children to use.
If you would like to collect for, or promote a charity at Lakeside Village please contact the Management Suite 01302 366444 for further information.
We welcome all responsible dog owners, and their dogs at the centre. Please ensure they are kept on a lead at all times and that you clean up after them.
Find out more about our dog friendly amenities.