The health and wellbeing of our staff, shoppers and visitors remains our absolute priority so we have introduced a number of important changes in order to offer an enjoyable and safe shopping experience for all.
Our Changing Places toilet has more space and the right equipment for those who cannot use standard accessible toilets. The equipment includes a height adjustable changing bench and sink, and a hoist.
More information: https://www.changing-places.org/find?toilet=981
Our free to use ATMs are situated in the indoor Guest Services area (use the entrance near Ernest Jones).
The Baby Changing room is an award-winning clean and spacious room.
The Feeding room allows parents and carers the chance to relax and feed their baby in a quiet comfortable space.
Both facilities are located in the Guest Services area. To see where these are situated please view our online map.
Lakeside Village was one of the first organisations in Doncaster to receive Doncaster Deaf Trust’s Deaf Aware stamp of approval.
This was given to Lakeside Village because the management team took part in a Deaf Awareness Training programme and have pledged to continue to work to make the centre Deaf Aware.
Located in Guest Services, the centre offers a quiet room for visitors who need a little time out. Some individual stores can offer a quiet space when needed, please enquire in store.
To accommodate the needs of our customers with autism, every Saturday from 9.30am – 10.30 am Lakeside Village will host an Autism Hour.
Temporary changes on the mall and in some stores will be made to the lighting and music to provide a calmer, quieter space for people with autism to shop.
The recent addition of the Green Zone recycling wall offers customers the opportunities to recycle waste streams not widely collected.
From bras to disposable masks and toners to batteries, Lakeside Village helps visitors do their bit for the environment.
The Amazon Locker provides a self-service delivery location to pick up your Amazon.co.uk parcels conveniently.
Once your parcel is delivered to our Amazon Locker, you’ll receive an e-mail notification with a unique pick-up code. When you arrive to collect your parcel, enter your pick-up code or scan the barcode using the barcode scanner and follow the instructions on the screen.
The lockers are located near the Next Outlet entrance.
Find the Royal Mail priority postbox on the mall, located near Christy.
